Credit Control Team support : How can we help?

Credit control admin, credit checks, debt collection and more. We can be an extra pair of hands to support your credit control team or bridge the gap while team members are away.


Monthly or as and when you need – no contracts, just great service.

We can work with you to maintain or even improve the credit control performance and cash flow position of your business.

Working as part of your existing team using your own systems, we can and offer added value by providing advice on how to better manage those internal credit collection methods. But if you did want to change your whole system, we can advise support you with that too.

  • Support your team in their ambition to become more effective and productive.
  • Fill key skills gaps in your existing business to ensure your credit control management processes are optimised.
  • Free up time of your staff to focus on other business tasks.
  • Stabilise your cash flow with our additional support.
  • Bring us in as and when you need to such as peak sales times or end of year – you are not tied to a monthly contract.


Outsourcing credit control can offer several benefits to businesses, especially when they are short-staffed or need additional help during busy periods. 


Time and Resource Savings: Managing credit control internally requires significant time and resources, especially during busy periods. Outsourcing frees up your staff to focus on core business activities, allowing them to be more productive. The credit control provider takes care of the time-consuming tasks, such as sending reminders, making collection calls, and chasing payments.

Consistency and Continuity: Outsourcing credit control ensures consistent and continuous follow-up on overdue invoices. Even during staff shortages or busy periods, the service provider maintains a steady effort to recover payments on your behalf. This consistency helps maintain strong cash flow and reduces the risk of prolonged outstanding debts.

Scalability and Flexibility: When your business experiences fluctuations in workload, outsourcing credit control offers scalability and flexibility. You can adjust the level of service based on your needs, whether it’s increasing support during peak times or scaling it down during slower periods. This flexibility allows you to adapt quickly without the challenges of hiring, training, and managing additional staff.

Access to Technology and Systems: Through us you can explore and have access to the tools we use in order to provide effective support. These technologies streamline the collection process, enhance communication, and provide you with valuable insights into your receivables.

Professional Image and Customer Relationships: Outsourcing credit control ensures that delicate debt collection conversations are handled professionally and impartially. It helps maintain positive relationships with your customers as the service provider acts as a neutral third party. This approach safeguards your reputation and allows your staff to focus on building customer relationships rather than chasing payments.

Cost-Effectiveness: Outsourcing credit control can be cost-effective compared to maintaining an in-house credit control department. You save on recruitment, training, salaries, benefits, and other overhead costs associated with hiring dedicated credit control staff. Additionally, many service providers offer flexible pricing structures, allowing you to pay for the services you need, when you need them.

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